Editorial Gurumurthy Kalyanaram

What is the unknown and unpredictable parameter in the global economy today? More than anything, it is the tariffs and trade disputes. The United States’ economy has always challenged the conventional thinking, and it is doing so again. The US economy grew at about 2 percent in 2017. In the first quarter of this year, Read More …

Role of Empathy and Customer Orientation in Job Satisfaction and Organizational Commitment Indian Stock Markets

Author Gordhan K. Saini S. K. Pandey Archana Singh Gurumurthy Kalyanaram Researchers have paid considerable attention to the concept of customer orientation, particularly in the services sector. It is shown that customer-oriented organizations are more likely to contribute to customer satisfaction and organizational goals as against organizations with no customer orientation (Brown, Mowen, Donavan, & Read More …

Extending UTAUT Model to Examine MOOC Adoption

Author Shrikant Mulik Dr. Manjari Srivastava Dr. Nilay Yajnik Abstract The purpose of this study is to examine the adoption of Massive Open Online Courses (MOOC) by extending the Unified Theory of Acceptance and Use of Technology (UTAUT) with an addition of Perceived Value construct. Data was collected from 310 individuals, who had enrolled in Read More …

Knowledge-Based Supply Chain Practice: A study on Indian digital selling companies

Author Pratibha Jha Dr. Bhaskar Karn Abstract Knowledge-enabled supply chain process or supply chain learning (SCL) in Indian digital selling firms is an evolving area due to rapid growth of online trade in India. This study attempts to identify the integration of knowledge management systems with the supply chain management process in Indian digital selling Read More …

Distributed ledger technology in payments, clearing, and settlement

Author David Mills, Kathy Wang, Brendan Malone, Anjana Ravi, Jeff Marquardt, Clinton Chen, Anton Badev, Timothy Brezinski, Linda Fahy, Kimberley Liao, Vanessa Kargenian, Max Ellithorpe, Wendy Ng, and Maria Baird NOTE: Staff working papers in the Finance and Economics Discussion Series (FEDS) are preliminary materials circulated to stimulate discussion and critical comment. The analysis and Read More …