Received:16 April 2021 | Revised:14 June 2021 | Accepted: 4 Sept 2021
Vol 29, Issue-3, July-September, 2021
Abstract: Focusing on private banking industry in Delhi (India), the study intent to identify the direct and indirect influence of select individual, internal (organizational) and external (environment) variables on retention of bank managers. Three retention models for banking industry with the said variables had been hypothesized and tested to find that most appropriate model. Design/Methodology/Approach – The required data of 301 lower and middle level managers was finalized using stratified random sampling. The managers examined for the study were with minimum two years of experience in the same bank. The study was conducted in two phases- (i) Significant determinants of retention were identified using multiple and hierarchical regression analysis, (ii) Involving only significant determinants three retention models were created and tested using Structural equation modelling (SEM). Download View
Keywords: Retention, Internal variables, External variables, Organizational variables, Bank, India, SEM.
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