Role of Empathy and Customer Orientation in Job Satisfaction and Organizational Commitment Indian Stock Markets

Author Gordhan K. Saini S. K. Pandey Archana Singh Gurumurthy Kalyanaram Researchers have paid considerable attention to the concept of customer orientation, particularly in the services sector. It is shown that customer-oriented organizations are more likely to contribute to customer satisfaction and organizational goals as against organizations with no customer orientation (Brown, Mowen, Donavan, & Read More …

Extending UTAUT Model to Examine MOOC Adoption

Author Shrikant Mulik Dr. Manjari Srivastava Dr. Nilay Yajnik Abstract The purpose of this study is to examine the adoption of Massive Open Online Courses (MOOC) by extending the Unified Theory of Acceptance and Use of Technology (UTAUT) with an addition of Perceived Value construct. Data was collected from 310 individuals, who had enrolled in Read More …

Knowledge-Based Supply Chain Practice: A study on Indian digital selling companies

Author Pratibha Jha Dr. Bhaskar Karn Abstract Knowledge-enabled supply chain process or supply chain learning (SCL) in Indian digital selling firms is an evolving area due to rapid growth of online trade in India. This study attempts to identify the integration of knowledge management systems with the supply chain management process in Indian digital selling Read More …

Distributed ledger technology in payments, clearing, and settlement

Author David Mills, Kathy Wang, Brendan Malone, Anjana Ravi, Jeff Marquardt, Clinton Chen, Anton Badev, Timothy Brezinski, Linda Fahy, Kimberley Liao, Vanessa Kargenian, Max Ellithorpe, Wendy Ng, and Maria Baird NOTE: Staff working papers in the Finance and Economics Discussion Series (FEDS) are preliminary materials circulated to stimulate discussion and critical comment. The analysis and Read More …

Does sell recommendation induce further bearishness – Empirical evidence from Indian Stock Markets

Author – Namrita Singh Ahluwalia – Mohit Gupta – Navdeep Aggarwal Abstract Stock analysts provide investors with recommendations of stocks that they track. Recommendations cover information and insights into particular companies the analyst follows with the intention of guiding investors to taking relevant investment decisions. This paper aims to analyse the impact of stock ‘sell’ Read More …

Impact of Relationship value dimensions on Purchase Enhancement in B-to-B Markets – An Analysis from the Supplier Perspective in the Automotive Industry

Author R.K. Gopal Abstract There is considerable talk about India becoming an automotive component-manufacturing hub in the near future. Today, the auto component industry is a very vibrant industry of the Indian economy. It plays a crucial role in the automobile sector. Globally, the auto industry is primarily into outsourcing, and the trend is reflected Read More …

The Volatility Effect in Value and Growth Stocks – Evidence from India

Author – Mayank Joshipura – Shilpa Peswani Abstract The paper studies the strength of low-risk anomaly in value stocks (low price-to earnings ratio stocks) and growth stocks (high price-to-earnings stocks) among the universe of listed stocks in the Indian equity market. It studies stocks listed on National Stock Exchange (NSE) for the period from January Read More …