Abstract Online customer experience (OCE) is an evolving research area due to rapid growth of online retail in India. However, this field lacks empirical research in the Indian context. This study develops a conceptual model of OCE with antecedents, components and outcome variables, and empirically tests it through structural equation modelling using a sample of Read More …
Abstract By applying emotional intelligence (EI), a manager can make a positive impact on the performance of the organization. The leader or manager should understand EI and the need of the employees. The objective of the study is to predict whether the leadership style and emotional intelligence assists in predicting the performance of an organization. Read More …
Abstract The changing nature of the economy and increased competition has put a great demand on professionals today. As a result, workaholism is emerging as a behavior pattern among professionals. The main objective of the study is an exploration towards identifying the relationship between workaholism, job demands, work values and perceived stress and anxiety among Read More …
